Novi Bet Terms and Conditions — Full Guide

Welcome to Novi Bet. These Terms and Conditions constitute a legal agreement between the Novi Bet platform (novibet.plus) and its members. By registering an account, logging in, or using any service on Novi Bet, you agree to be bound by all the terms and conditions set out here.

Please read these Terms and Conditions in full. If you disagree with any of them, please refrain from using Novi Bet. For any questions, contact our 24/7 Bengali support team.

01 General Terms & Conditions

Novi Bet is an online betting and gaming platform built specifically for members in Bangladesh. The platform offers Sports Betting, slots, fish games, and Live Casino.

Novi Bet reserves the right to update these Terms and Conditions at any time. Members will be notified of changes via email or an on-platform notification. Continued use of the platform after any update constitutes acceptance of the revised terms.

• This service is intended for personal and recreational use only.
• Betting on behalf of third parties or for commercial purposes is strictly prohibited.
• Novi Bet operates in compliance with applicable laws relating to Bangladesh.
• In the event of any dispute, Novi Bet's decision shall be considered final.

02 Account Registration & Verification

You must be at least 18 years old to open an account on Novi Bet. During registration, you are required to provide your correct name, date of birth, mobile number, and payment details. Providing false or inaccurate information may result in immediate account closure and forfeiture of any balance.

• Each member may hold only one account — multiple accounts from the same device, IP address, or payment method are not permitted.
• A copy of your national ID or passport may be requested for KYC (Know Your Customer) verification.
• Keeping your account password confidential is your own responsibility.
• Transferring or selling your account to anyone else is strictly prohibited.

03 Deposit & Withdrawal Policy

Deposits on Novi Bet can be made via Mobile Banking, Nagad, and Rocket. The minimum deposit is BDT 100 and the daily maximum is BDT 500,000. Deposits are generally credited to your account instantly.

KYC verification must be completed before withdrawals can be processed. Verified accounts receive withdrawals in up to 15 minutes. The minimum withdrawal amount is BDT 300.

• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be met before withdrawing any funds obtained from a bonus.
• Additional verification may be required for suspicious transactions.
• The maximum daily withdrawal limit is BDT 200,000.

04 Bonus & Promotion Terms

Novi Bet offers a variety of bonuses — welcome bonuses, deposit bonuses, free spins, cashback, and VIP rewards. Each bonus comes with its own terms and conditions, which are clearly stated alongside the offer.

• The welcome bonus is available to new members only — each member is eligible once.
• Withdrawals are not permitted until bonus wagering requirements have been fulfilled.
• If bonus abuse is detected, the account may be suspended and the bonus forfeited.
• Multiple bonuses cannot be active simultaneously unless otherwise stated.
• Novi Bet reserves the right to modify or cancel any bonus offer at any time.

05 Betting Rules

Once a bet is placed on Novi Bet, it generally cannot be cancelled. Please verify all details before confirming your bet. Odds in live betting may change after a match has started.

• If an event is cancelled or postponed, the stake for that bet will be refunded.
• Novi Bet reserves the right to void any bet accepted at incorrect odds due to a system error.
• In the event of any dispute regarding scores or results, the official source data shall be considered final.
• Bets and accounts may be voided if match-fixing or unusual betting patterns are detected.
• The maximum stake per bet is determined by the specific event and market.

06 Prohibited Activities

The following activities are strictly prohibited on the Novi Bet platform. Violating these rules may result in immediate account closure and forfeiture of all funds.

• Creating or operating multiple accounts.
• Gaining unfair advantages through bonus abuse or manipulation.
• Using the platform for money laundering or any form of illegal financial transactions.
• Hacking, malware, or any form of technical manipulation.
• Unauthorized access to another member's account.
• Placing bets on behalf of third parties or as part of a professional betting syndicate.
• Intentionally exploiting any vulnerability or bug in the platform.

07 Account Closure & Suspension

Novi Bet reserves the right to suspend or permanently close any account without prior notice, particularly in cases of rule violations. Members may also request to close their own accounts at any time.

• Account balances may not be refunded if an account is closed due to a rule violation.
• Any verified balance remaining in a voluntarily closed account will be refunded.
• Once self-exclusion is active, the account cannot be reopened before the specified period has ended.
• Contact our support team to appeal an account closure.

08 Responsible Gaming

Novi Bet takes responsible gaming seriously. We want our members to play for fun — not to develop addictions or suffer financial harm. To that end, Novi Bet has put in place a range of protective measures.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Reality Check: Get periodic reminders showing how long you have been playing.
• Cooling-Off: Take a break ranging from 24 hours up to 6 weeks.

09 Privacy & Data Protection

Novi Bet is committed to protecting members' personal information. Your name, mobile number, payment details, and gaming activity are stored with the highest level of security.

• All data transmission is secured with SSL encryption.
• Your information is never sold or transferred to third parties.
• Information may be disclosed to authorities when required by law.
• For more details, visit our Privacy Policy Read.

10 Limitation of Liability

Novi Bet is not liable for losses caused by technical errors, server downtime, or internet connectivity issues. However, members affected by such problems will be considered for fair compensation where possible.

• Novi Bet is not responsible for bets lost due to internet disconnection.
• Services may be temporarily unavailable during scheduled system maintenance.
• Novi Bet accepts limited liability for errors caused by third-party game providers.
• Novi Bet is not liable for service interruptions caused by force majeure events, including natural disasters, war, or government-imposed restrictions.

11 Terms & Conditions Changes and Updates

Novi Bet reserves the right to modify these Terms and Conditions, in whole or in part, at any time. For significant changes, members will be notified at least 7 days in advance.

• Continued use of the platform after updated terms take effect will be considered acceptance of the new terms.
• If you object to any changes to the terms, you may request to close your account.
• The date of the most recent update will always be displayed at the top of this page.

12 Contact & Complaints

If you have any questions or complaints about these Terms and Conditions, please contact our support team. Our Bengali-speaking support agents are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the platform.
• Standard complaint resolution time: 24–48 hours.
• Complex cases are resolved within a maximum of 7 business days.